Front Desk Agent
Company: Ashland Hills Hotel
Location: Ashland
Posted on: September 19, 2024
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Job Description:
We are seeking a friendly, professional, and detail-oriented
Front Desk Agent to join us at Ashland Hills Hotel. As the first
point of contact for our guests, you will be responsible for
providing accurate and timely information and services in a
courteous manner, ensuring an exceptional guest experience from
check-in to check-out.Position Information: Part-Time, 16.50-17.50
hourly rate. Essential Functions:Greet and check guests in/out
efficiently and professionallyProcess guest payments and obtain
necessary identificationCommunicate and fulfill special guest
requestsRespond to guest inquiries promptly and positivelyManage
and resolve guest complaints professionally and courteouslyAnswer
phone calls promptly and route them appropriatelyPromote hotel
amenities, events, and special packagesCommunicate effectively with
other shiftsComplete daily checklist tasksHandle cash transactions
accuratelyPost charges to guest accountsReconcile shift
transactions and prepare cash dropsDrive company vehicles as
neededManage guest mail, messages, and wake-up callsPerform
additional duties as assignedAdditional Responsibilities:Maintain a
clean and organized work areaConduct yourself professionally at all
timesEnsure a safe working environmentFoster good working
relationships with all departmentsComply with all hotel policies
and proceduresIf you are a hospitality enthusiast with a passion
for customer service and a desire to create memorable guest
experiences, we encourage you to apply for this exciting
opportunity as a Front Desk Agent.**We are an equal opportunity
employer and all qualified applicants will be considered for all
positions without regard to race, color, religion, creed, gender,
national origin, age, disability, marital or veteran status, sexual
orientation, or any other legally protected status. Compensation
details: 16.5-17.5 Hourly WagePI8cf73b798c16-25660-35594313
Keywords: Ashland Hills Hotel, Medford , Front Desk Agent, Sales , Ashland, Oregon
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here to apply!
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