Room Attendant
Company: North Pacific Management
Location: Ashland
Posted on: October 23, 2024
Job Description:
We are here to help develop into an ALLSTAR team! We are looking
for reliable and friendly room attendants to join our hospitality
team in order to provide superb customer service to our guests.
Your duties will include ensuring that assigned rooms are fully
stocked, cleaned, and serviced to a high standard. You should also
be able to resolve guest complaints and queries promptly and in a
polite manner. Position Summary: Responsible for providing
exceptional guest service while ensuring each guestroom is cleaned
according to property standards.Essential Functions:
- Perform cleaning of all assigned rooms using established,
approved methods which includes, but is not limited to, the
following: makes beds with clean sheets, dusts furniture,
replenishes guest supplies and towels, cleans bathroom, vacuums,
wipes down mirrors and replaces amenities.
- Sweep the patios outside the rooms and wash the windows.
- Prevent loss or damage to hotel or guest property; never leave
a guestroom open or a room attendant cart unattended.
- Ensure that all lost and found items are returned to the
designated manager.
- Prepare maintenance request forms for all necessary repairs and
give to designated manager.
- Ensure that room attendant carts are clean and neat at all
times while maintaining an ample level of supplies.
- Perform inspection of all equipment and furniture in your work
area daily for any hazards to employees and/or guest.
- Perform re-stocking of cart and cleaning/emptying vacuum at the
end of every shift.
- Maintain good response time to guest and management
requests.
- Ensure that all guests are greeted.
- Have knowledge of activities in the hotel.
- Represent the hotel in a positive and friendly manner at all
times.Additional Responsibilities:
- Keep work area neat and organized.
- Conduct self in a professional manner at all times.
- Maintain a safe working environment and immediately report all
unsafe conditions.
- Maintain a good working relationship with all
departments.Qualifications:
- Housekeeping and customer service experience preferred
- **Scheduling open for weekends and Mondays preferred.Physical
Requirements:6-8 hours
Standing/Walking
Crouching/Bending/Stooping
Reaching
Grasping3-6 hours
Pushing/Pulling
Lifting/Carrying (up to 40 lbs.)Up to 1 hour
Sitting
Climbing Stairs
Why work for us?
- Competitive Company Benefits - Medical, Dental, Vision, 401k
(match) , Employee Life and more!
- Local Discounts at our other properties - We work with
properties all over the Portland Metro area, as a member of our
team you have the opportunity to receive special discounts some of
our properties (discounts on parking, meals, staycations and
fitness/racquet facilities)
- Great EAP Benefits, day one! - As a member of our team you will
have access to an array of benefits and resources starting on your
first day, including 3 Free Counseling Sessions, Access to Gym
Memberships & On Demand Fitness Class Discounts Free Confidential
Legal Advice and so much more!**We are an equal opportunity
employer and all qualified applicants will be considered for all
positions without regard to race, color, religion, creed, gender,
national origin, age, disability, marital or veteran status, sexual
orientation, or any other legally protected status.
Compensation details: 15-16 Hourly Wage
PIed1894b1b692-37248-35540181
Keywords: North Pacific Management, Medford , Room Attendant, Other , Ashland, Oregon
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